FAQ
Frequently Asked Questions
Answers to common questions — still stuck? Contact us.
You can reach us via the Contact page, email at support@nexcodeforge.com, or call +91 76691 66975 (Mon–Fri 10:00–18:00). For faster help, include your domain and a short summary of the issue.
We accept UPI, net banking, credit/debit cards, and bank transfers. For large projects we use milestone payments — payment schedule is included in the quotation.
Refunds follow our Refund Policy. Generally work already delivered or customised assets may be non-refundable or partially refundable. Contact support for case-specific resolution.
We follow standard security practices (HTTPS, strong passwords, role based access). See the Privacy Policy for details on data retention, encryption and access controls.
- Landing page: 1–2 weeks
- Business website (5–10 pages): 2–4 weeks
- Custom web app: 4+ weeks
- Mobile app (iOS/Android): 6+ weeks
Yes — we offer maintenance & hosting packages (security updates, backups, small enhancements). Custom SLAs available on request.
- Project goals & audience
- Feature list / pages
- Brand assets (logo, colors)
- Preferred launch date & budget
Yes — download a sample audit report below to see the format and recommendations we provide.
The free audit scans technical SEO, page title/meta, H1/H2 usage, images missing alt text, basic SSL checks, robots/sitemap, security headers, and provides actionable recommendations. For deeper performance metrics we can run PageSpeed/Lighthouse on request.
Yes — for commercial projects we can sign a mutual NDA before work begins. Mention it when requesting a quote and we will prepare the document.
We provide hosting & maintenance packages (servers, backups, SSL renewal). We can also deploy to your cloud provider (AWS/GCP/DigitalOcean).
Projects typically use milestone payments: 30% advance, 40% on mid-deliverables, 30% on final delivery. Exact split will be shown in the quotation.
Yes — we integrate payment gateways, CRMs, analytics, maps and other APIs. Provide API docs and access during scoping to estimate integration effort.
Yes — we can migrate content, users and media from common CMS platforms. Migration complexity and time depends on source system and data volume.
We primarily use Laravel (PHP) for backend, Vue/React for frontend when needed, and standard mobile stacks (React Native / Flutter) for cross-platform apps. We choose tech per project needs.
During the warranty window we fix bugs reported free of charge. After that fixes are handled via a maintenance plan or hourly rates which we outline in the proposal.
Last updated: January 20, 2026.
Quick Check
Checklist to help you get started.
Get StartedGet Free Audit Report Now In Just 2 Minutes.
Get Free AuditDownload Sample Audit Report Now.
Download Sample AuditWe can provide detailed proposals, PDF spec sheets and demo logins for selected projects — request when you contact us.
Contact Sales