Our Maintenance & Support Policy

We understand that launching your website or application is just the beginning. Our Maintenance & Support service ensures that your digital solution continues to run smoothly, securely, and efficiently — giving you peace of mind to focus on your business.

🛠️ What’s Included

• ✅ Regular updates for performance and security improvements
• ✅ Bug fixes and issue resolution
• ✅ Server and uptime monitoring
• ✅ Content and minor design updates
• ✅ Priority support via our ticketing system

📅 Support Hours

Our standard support hours are Monday to Saturday, 10:00 AM – 7:00 PM (IST). For critical issues, we also offer emergency support options as per your maintenance plan.

🎫 Ticketing & Response System

All support requests are managed through our Ticketing Portal. This ensures proper tracking, faster response, and transparent communication.

Please fill out the form below to raise a support ticket. Our team will acknowledge your request within a few hours and begin resolution based on priority.